Defense Health Agency improves military access to healthcare

The Defense Health Agency (DHA) is moving toward full operational capability (FOC) and improving the quality of care for U.S. soldiers; James Rodriguez, deputy assistant secretary of Defense for Warrior Care Policy (WCP), said that this is more than just plans and policy changes, having provided better non-medical care and better access to medical programs during the transition.

The DHA has done that by streamlining business processes, improving communication and enhancing existing working relationships with partners, such as the Department of Veterans Affairs (VA).

“This better access and closer relationship will allow wounded, ill and injured service members to make a smoother transition from Department of Defense (DoD) into the VA,” Rodriguez said. “Our programs assist people as they progress through the Integrated Disability Evaluation System, which provides a fair, predictable and quality disability evaluation process to help as they transition to the next stage of their lives.”

Rodriguez said moving to FOC has been a major help to his organization, which works to ensure wounded warriors have world-class care and support by solidifying partnerships and relationships with leaders in military treatment facilities and clinics.

“Our nation expects it, our leadership expects it and we expect to provide the best possible care and resources to our wounded and ill before their transition to the civilian world,” Rodriguez said. “We owe them that much.”